Website Privacy Policy

Assila Enterprises PTY LTD trading as Lissy's Closet (A.B.N. 13116569370) (we, us, our, or Lissy's Closet) recognises and values the protection of your personal information.

We recognise that you have an interest in our products and use of your personal information via our website, which is located at www.lissyscloset.com.au (the Website). We have implemented this Website Privacy Policy in order to be open and transparent about how we collect, hold, and use your personal information, and under what circumstances we may disclose or transfer your personal information. The Website Privacy Policy also outlines your rights to gain access to, and seek corrections of, your personal information we hold. Finally, the Privacy Policy provides information about how you can approach us about your privacy-related concerns and complaints, and how we will deal with such communications.

This policy applies only to information that Lissy's Closet collects via this Website.

Refund & Return Policy

Assila Enterprises PTY LTD trading as Lissy's Closet (A.B.N. 13116569370)  (we, us, our, or Lissy's Closet) makes every effort to be fully transparent at all times. Accordingly, we have developed a Refunds & Returns Policy to ensure that you are fully aware of your rights with respect to refunds and returns within our company and when purchasing from our online store.

Returns:

If you are concerned about your entitlement to a refund or exchange, we recommend that you read on to learn about your rights and our obligations to you.

Refunds, Exchanges & your entitlements:

You will be entitled to a refund or exchange where we are required to do so under any relevant laws, including the Australian Consumer Law. You may ask for a refund or exchange if an item has a major problem or is significantly different to what you asked for. 

In the event that you believe that you are entitled to a refund or exchange, you must provide us with:

• your full name and address;
• the original order number; and
• the reason for claiming the refund or exchange.

You will not be entitled to a refund where you have made a wrong selection, changed your mind or if you require an alternate size.

All refunds are at Lissy's Closet's discretion and in line with manufacturer terms & conditions.

Information We Collect And Hold

Wherever possible, you can elect to remain anonymous or use a pseudonym in interacting with us e.g. when making an inquiry.

From time to time, we may ask you to supply personal information such as your name, address, telephone number or e-mail address. However, under no circumstances will we request any information from you that may disclose your:

• political, religious or philosophical opinions, beliefs, associations or affiliations.
• health and sexuality
• racial or ethnic origin
• membership of a trade union, or a professional or trade association
• criminal records.

We may also conduct surveys or market research and may seek other information from you on a periodic basis. These surveys will provide us with information that allows improvement in the types and quality of services offered to you, and the manner in which those services are offered to you.

Personal Information Via The Website

Most commercial websites use ‘cookies’, which are pieces of information that websites send to the browser and are stored in the computer hard-drive. Cookies make using the Website easier by storing information about your preferences on the Website. This allows the Website to be tailored to you for any of your return visits. Cookies will not identify you personally.

If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used. However, by disabling the cookie function in your web browser you may impede your ability to use parts of the Website.

Your Option Not To Provide Your Personal Information

Providing us with your personal information is absolutely optional, but may be necessary for us to provide you with our services. Whenever it is optional for you to provide us with non-essential personal information, we will make this clear to you. When you provide us with your personal information, you are consenting to our storage, use and disclosure of that information as outlined in this Website Privacy Policy.

We may from time to time run competitions or offer additional benefits to you and we may ask you to provide us with your personal details for these purposes. Providing us with this information is absolutely optional to you. However, if you do not provide your personal information to us we may not be able to contact you or give you access to the additional benefits.

You may opt out of these additional communications at any time. Please contact lissysclosetonline@yahoo.com.au